mHealthUX™| The French Digital Revolution: Doctolib 🇫🇷

Active Userbase: 60 million across Europe (50 million users in France + 10 million users in Germany) + 300,000 healthcare providers

Total Funding: €957M

Established Status: Est. 2013

Investors: Bpifrance, Eurazeo, General Atlantic, Eight Roads, Quadrille Capital, Partech, Accel, Index Ventures, Kernel Capital

Doctolib is a digital health platform that connects patients with doctors and other healthcare providers. It was founded in Paris ~ France in 2013, and it has since expanded to Germany, Italy, Spain, Belgium, the Netherlands, and Switzerland.

Doctolib offers a number of features that make it a valuable tool for both patients and healthcare providers.

For patients, Doctolib makes it easy to find a doctor, book an appointment, and manage their healthcare records.

For healthcare providers, Doctolib provides a platform to manage their schedules, communicate with patients, and provide telehealth services.

Doctolib has been a major force in the digital health revolution in Europe. It has helped to make healthcare more accessible and efficient for patients, and it has also helped to improve the workflow for healthcare providers.

Functionality

pretty straightforward in its user experience design

Patient's dashboard 👇

Healthcare provider's dashboard 👇

Vital features, digitized:

• Telehealth: Doctolib allows patients to see doctors online through video chat.

• Messaging: Patients can message their doctors through Doctolib.

• Payment: Patients can pay for their appointments through Doctolib.

• Reminders: Doctolib sends patients reminders about their appointments.

Benefits Maestro of 'convenience'

• Easy to use: Doctolib is a user-friendly platform that is easy to navigate. Patients can find a doctor, book an appointment, and manage their healthcare records in just a few clicks.

• Convenient: Doctolib allows patients to book appointments online or through the Doctolib mobile app. This makes it easy to book appointments on the go, even if you are not home.

• Efficient: Doctolib helps healthcare providers to manage their schedules and communicate with patients more efficiently. This frees up time for healthcare providers to focus on providing care.

• Secure: Doctolib uses state-of-the-art security measures to protect patient data. This ensures that patient information is safe and secure.

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Nothing is perfect in this world, here are some of the challenges that Doctolib faces:

• Regulation: The healthcare industry is heavily regulated, and Doctolib needs to comply with a variety of regulations in each country where it operates. This can be a challenge, as regulations can change frequently.

• Competition: There are a number of other digital health platforms that compete with Doctolib. This means that Doctolib needs to continuously innovate and improve its platform in order to stay ahead of the competition.

Direct Competitors

🇺🇸 + 🇪🇸

​1Doc365 (Spain) 🇪🇸	​Amwell (US) 🇺🇸	Doctoralia (Spain) 🇪🇸
​30 million users in Spain, Portugal, Italy, and Mexico	50 million users in US, Canada and ~1 million users across Europe	​39 million users across Europe
HealthTap (US) 🇺🇸	PatientsLikeMe (US) 🇺🇸
70 million users in US and Europe (combined)	​100,000 users in Europe, and 850,000 users in the US

• Acceptance: Some healthcare providers are still reluctant to adopt digital health platforms. This is because they may be concerned about the security of patient data or the impact on their workflow. Doctolib needs to work to educate healthcare providers about the benefits of using digital health platforms.

Overall, Doctolib is a significant player in the digital health industry of Western Europe. It has helped to make healthcare more accessible and efficient for patients, and it has also helped to improve the workflow for healthcare providers.

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