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mHealthUX™ | CityBlock Health: a $500/mo personalized healthcare at a block near you

Company Name: CityBlock Health

Active Userbase: ~70,000

Target Market: Low-income & underserved communities

Total funding: $1,057M

Annual Revenue: $400M (2022)

Established Status: NEW✨ operating in a few cities (2017)


Cityblock Health's investors include SoftBank Group, General Catalyst, Thrive Capital, Maverick Ventures, Redpoint Ventures, 8VC, AIMS Imprint of Goldman Sachs Asset Management, CrossWork.us, and Citi Impact Fund.


What is the problem that CityBlock Health is solving?


Cityblock Health is solving the problem of healthcare inequality in the United States. The company's focus on personalized care and data-driven decision-making allows it to provide high-quality, affordable healthcare to low-income and underserved communities.

  • Lack of access to healthcare: Cityblock Health's clinics are located in underserved communities, where there is often a lack of access to healthcare. The company's clinics are open seven days a week, and they offer a variety of services, including primary care, mental health care, and social services. Check out their mobile clinics as well👇



  • High cost of healthcare: Cityblock Health's services are significantly more affordable than traditional healthcare per se. The company's average cost per member per month is about $500, which is about half of the national average. Though, I would argue that $500 is still a financial burden for the lowest-income quantile of a household of 4 with ~$26k earnings per year.

  • Ineffective care coordination: Cityblock Health's care coordination team works closely with members to ensure that they are getting the care they need. The team also helps members to connect with community resources, such as food banks and transportation services.


  • Chronic disease management: Cityblock Health's focus on personalized care allows it to identify members who are at risk for developing chronic conditions. The company then provides these members with targeted interventions, such as lifestyle coaching and medication management, to help them prevent or manage their chronic conditions.



Functionality


  • Personalized care plans: Cityblock uses data to create personalized care plans for each member. These plans are designed to meet the individual needs of each member, and they are constantly being updated as new data becomes available.


  • Virtual care: Cityblock offers members access to virtual care, such as video visits and chat with doctors (Telemedicine service). This allows members to get the care they need without having to travel to a doctor's office.



  • Community resources: Cityblock connects members with community resources, such as food banks and transportation services. This helps to ensure that members have access to the resources they need to stay healthy.


  • Data-driven decision-making: Cityblock uses data to make decisions about how to improve the care it provides to its members. This data-driven approach allows Cityblock to continuously improve its care delivery model.

CityBlock Health's Unfair Advantage


Cityblock Health's unfair advantage is its access to data. The company has access to vast amounts of data about its members' health, including their medical history, social determinants of health, and behavioral health data. This data allows Cityblock to create personalized care plans for each member and to identify members who are at risk for developing chronic conditions.





Cityblock Health's competitors do not have access to the same level of data. This gives Cityblock a significant advantage in terms of its ability to provide high-quality, personalized care.


Some people argue that Cityblock Health's access to data is unfair because it gives the company an advantage over its competitors. However, others argue that Cityblock Health is simply using data to improve the care it provides to its members. They argue that the benefits of Cityblock Health's approach to healthcare outweigh any potential unfairness.


Ultimately, whether or not Cityblock Health's access to data is unfair is a matter of opinion. However, there is no doubt that the company's data-driven approach to healthcare is giving it a significant advantage over its competitors.


Here are some of the ways that Cityblock Health's access to data gives it an unfair advantage:

  • Cityblock Health can create more personalized care plans: Because Cityblock Health has access to more data, it can create more personalized care plans for its members.

  • Cityblock Health can identify members who are at risk for developing chronic conditions: Cityblock Health can use its data to identify members who are at risk for developing chronic conditions. This allows Cityblock Health to intervene early and prevent these conditions from developing.

  • Cityblock Health can track the effectiveness of its care: Cityblock Health can track the effectiveness of its care by using its data. This allows Cityblock Health to make changes to its care delivery model as needed.

Who are the direct competitors of Cityblock Health?

​One Medical

Teladoc Health

Forward

836,000 users

56 million users

​100,000 users

CareFirst BlueCross BlueShield

UnitedHealthcare Community Plan of New York

3.6 million users

​3.8 million users



 

One step further, armor thy mind with knowledge



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